Parts Manager

Jack Madden Ford is a leading Ford dealership in New England, serving customers in eastern Massachusetts, Rhode Island, and New Hampshire for over 70 years. As a family-owned and operated business, we pride ourselves on delivering exceptional service and meeting the automotive needs of our community.

Summary

We are seeking an Automotive Parts Manager to join our team at Jack Madden Ford. This role is critical in overseeing the parts department operations, ensuring efficient inventory management, and providing excellent customer service. The ideal candidate will play a key role in supporting our dealership's success.

Responsibilities

• Manage daily operations of the parts department to ensure efficiency and effectiveness.
• Oversee inventory control, including ordering, receiving, and stocking parts.
• Utilize order management systems to track inventory levels and manage supply chain processes.
• Collaborate with service technicians to ensure timely availability of parts for repairs.
• Provide exceptional customer service by assisting customers with their parts inquiries and orders.
• Develop demand planning strategies to optimize inventory levels based on sales trends.
• Train and mentor parts department staff to enhance their skills and performance.

Requirements

• Proven experience in automotive parts management or a related field.
• Strong knowledge of logistics, supply chain management, and order management systems.
• Excellent communication skills for effective interaction with customers and team members.
• Mechanical knowledge is essential for understanding parts specifications and applications.
• Experience with procurement management is preferred.
• Familiarity with Snapon and CDK or similar inventory management software is a plus.

If you're ready to drive your career forward with us at Jack Madden Ford, apply today to become an integral part of our dedicated team!