Automotive Service Advisor/ Writer

Irwin Toyota Ford Lincoln
59 Bisson Ave, Laconia, NH
Full Time
$70,000 – $95,000 a year

Base salary plus weekly bonus plus monthly bonus! Great schedule with a terrific team and management.

Automotive Service Advisor wanted! No experience required as we will train. Ranked as one of the fastest-growing companies and best dealerships to work for in New Hampshire and New England, our team is comprised of many of the most talented automotive professionals in the industry. We are currently seeking an experienced Service Advisor to join our team. We are passionate about helping our customers and are always looking for the right people to join our dealership. We are a place for employees to have a career, not just a job.

What Sets Us Apart From Other Companies

We provide you with a clear career path and show you how to move up within the company
Ongoing employee recognition
Saturday employee lunches
Discounted Gym Membership
Annual Flu Shots
Year-End Bonus
Cash spiffs/employee dress up days
Cell Phone Plan Discounts
Sports Tickets (Ski, Nascar, Bruins, Patriots, Celtics, Red Sox)
Promote from within mentality

What We Offer

Medical and Dental Insurance
401K Plan with Company Contribution
Paid time off and vacation
Growth opportunities
Paid Training
Employee vehicle purchase plans
Family-owned and operated
Health and wellness
Discounts on products and services
Weekly Pay Periods
Stable, Long-Term Management

Responsibilities

Distribute work between technicians efficiently
Greet customers promptly
Obtain customer and vehicle information
Clearly report all vehicle symptoms as described by the customer
Determine and recommend maintenance based on age, mileage and history of vehicle
Prepare a complete and accurate estimate of cost for labor and parts
Establish follow up time
Monitor the progress of each vehicle throughout the day, and update customers frequently
Verify that the final invoice reconciles with the work performed on the repair order
Explain all completed work and charges to customers

Qualifications

Past Service Advisor experience preferred
Organized and friendly personality
Demonstrated ability to manage others
Time management skills
Fantastic communication skills with your customers
Professional, well-groomed personal appearance.
Valid driver’s license
Willing to submit to a pre-employment background checks

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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AI Usage Notice

This employer may use artificial intelligence (“AI”) to assist in evaluating candidates and making hiring decisions. To the extent the employer is using AI, it will be used to consider the candidate’s fitness for a position. The AI used to assist in evaluating candidates and making hiring decisions will review a candidate’s profile for employer-identified characteristics. The employer is not replacing human decision-making with AI and humans will be reviewing and ultimately making decisions relating to a candidate’s application. As a candidate, you acknowledge and consent to the use of AI by employer in this manner.

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Irwin Toyota Ford Lincoln