Alfa Maserati Service Advisor

Alfa Maserati Milwaukee
2400 S 108th ST, West Allis, WI
Full Time
$60,000 – $110,000 a year

Automotive Service Advisor

Join Our Growing Team!

International Autos is looking for a motivated, customer-focused Automotive Service Advisor to join our high-performing team. If you’re outgoing, great with customers, and sales oriented - we’d like you to join our team! State of the art facilities - new construction!

What You’ll Do

Customer interaction: Greeting customers, listening to their concerns about their vehicle, and gathering information about the issue.
Vehicle inspection: Performing a basic visual inspection of the vehicle to identify potential problems.
Diagnosis and repair recommendations: Consulting with technicians to diagnose issues, explain repair options to customers, and providing cost estimates.
Repair order creation: Preparing detailed repair orders outlining the necessary work, parts, and estimated costs.
Communication with technicians: Clearly communicating customer needs and concerns to the service technicians.
Customer updates: Keeping customers informed about the progress of their repairs and addressing any questions or concerns.
Sales opportunities: Up-selling additional services or maintenance packages as needed.
Scheduling appointments: Booking future service appointments for customers.
Complaint resolution: Handling customer complaints and working to resolve issues.
Maintaining records: Keeping accurate customer and vehicle service history records.

What We’re Looking For

Proven record of achieving exceptional Customer Satisfaction
Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a must
Above average energy level
A desire for a long term career with a growing organization
Personal and professional integrity
ADP computer experience a plus

What We Offer

Paid training
Paid vacation
Flexible work hours
Medical, dental, and vision insurance
401K with company match
Closed Sundays

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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AI Usage Notice

This employer may use artificial intelligence (“AI”) to assist in evaluating candidates and making hiring decisions. To the extent the employer is using AI, it will be used to consider the candidate’s fitness for a position. The AI used to assist in evaluating candidates and making hiring decisions will review a candidate’s profile for employer-identified characteristics. The employer is not replacing human decision-making with AI and humans will be reviewing and ultimately making decisions relating to a candidate’s application. As a candidate, you acknowledge and consent to the use of AI by employer in this manner.

By submitting my application, I consent to the collection, storage, and processing of my personal data for the purposes of evaluating my candidacy for employment.

Alfa Maserati Milwaukee