Senior Director, New Franchise Partnerships

Remote

Are you an experienced franchise or multi-unit operations leader who enjoys building relationships, guiding business growth, and helping new franchise partners turn their plans into successful businesses? Interim HealthCare is seeking a Senior Director, New Franchise Partnerships to lead the successful launch and early development of new franchise partners across our growing network.

In this role, you'll serve as a key relationship leader from franchise agreement signing through launch, ramp-up, and operational stabilization. You'll work closely with new franchise partners to accelerate time to revenue, support business planning, guide training and operational readiness, and help establish the practices needed for long-term success. You'll collaborate with teams across Operations Excellence, Training, Clinical Quality, Sales, Marketing, Finance, Legal, IT, and Franchise Development to coordinate a smooth transition from sale to launch and strengthen the overall partner experience.

If you're passionate about helping business owners succeed, enjoy leading complex projects, and thrive in a collaborative environment where you can influence meaningful growth, we'd love to hear from you.

Why You'll Enjoy Being Part of Our Team:

• Competitive Pay: $119,000 - $140,000 per year, based on experience
• Meaningful Impact: Help new franchise partners launch successfully, build strong foundations, and grow their businesses.
• Collaborative Culture: Partner with leaders and teams across the organization to support franchise partner success and improve the launch experience.
• Comprehensive Benefits: Enjoy PTO, holiday pay, medical, dental, and vision coverage, along with 401(k) benefits.

Big-Picture Overview: What You'll Do as a Senior Director, New Franchise Partnerships:

• Lead the launch process for new franchise partners, serving as their primary relationship leader from agreement signing through launch, ramp-up, and operational stabilization.
• Develop and manage launch plans, timelines, milestones, and readiness activities to help partners move efficiently from signing to launch and first revenue.
• Guide new franchise partners in building sustainable business plans, establishing operational readiness, and adopting the practices and resources needed for long-term success.
• Coordinate training, education, and capability development to ensure franchise partners and their teams are prepared to operate successfully.
• Partner with internal teams across Operations Excellence, Training, Clinical Quality, Sales, Marketing, Finance, Legal, and IT to coordinate resources, resolve barriers, and support successful launches.
• Build trusted relationships with franchise partners, providing ongoing guidance, coaching, and support throughout their startup and early growth.
• Partner with Franchise Development to strengthen transition protocols, improve launch readiness, and create a seamless handoff from franchise sale to operations.
• Monitor key measures, including launch milestones, training completion, partner satisfaction, time to launch, first revenue, and first-year performance, to identify risks and opportunities for improvement.
• Lead continuous improvement efforts for launch processes, playbooks, and operational tools to create a more consistent and effective experience for new franchise partners.

Must-Haves for Success in This Role:

• Bachelor's degree in Business, Healthcare Administration, Franchise Management, Marketing, Operations, or a related field.
• 8+ years of experience in franchising, multi-unit operations, business development, or a related field.
• 5+ years of leadership experience.
• Experience launching, supporting, or operating franchise businesses.
• Demonstrated ability to lead complex projects, manage multiple priorities, and coordinate cross-functional teams.
• Strong business planning and operational skills, with the ability to help franchise partners establish sustainable business practices and growth strategies.
• Experience building relationships, influencing stakeholders, and driving results without direct authority.
• Strong communication, presentation, facilitation, coaching, and relationship-building skills.
• Ability to analyze performance data, identify risks and opportunities, and translate findings into actionable recommendations.
• Strong organizational, problem-solving, and decision-making skills, with the ability to manage multiple launches and competing priorities.
• Knowledge of franchise operations and applicable healthcare regulations, including requirements affecting Home Health, Hospice, Personal Care, and Medical Staffing.
• Healthcare franchising, home health, hospice, personal care, or healthcare staffing experience preferred.
• Experience supporting new franchise owners through startup, growth, and operational development preferred.

Why Work for Interim HealthCare?

Founded in 1966, Interim HealthCare is the nation's first home healthcare company and a trusted leader in compassionate, patient-centered care. With 300+ locations nationwide, we foster a family-oriented culture that values every team member. As a Senior Director, New Franchise Partnerships, you'll play a key role in helping new franchise partners build successful businesses and strengthening the growth and success of our organization.

Interim HealthCare is an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.