Authorization Coordinator/CSR

Where: 720 North Main St., Suite 400, Pueblo, CO 81003 

Pay Range: $17.50 - $19.50 per hour 

Hours: Full Time; Monday-Friday 8:00am - 5:00 pm; On call required

Authorization Coordinator/Client Service Representative (CSR) 

 in Pueblo, Colorado 

Discover a client service role that makes every day rewarding. As a Authorization Coordinator/CSR for Interim HealthCare®, you’ll be part of a team that is improving lives through the home-based care they provide. 

Interim HealthCare is the nation’s first home care company and a leading employer of Authorization Coordinator/CSRs seeking a career with purpose. We are looking for a service-oriented professional to assist our Client Service Supervisor with staff scheduling and the daily operations of our office. If you’re ready for a career that allows you to make a real difference in the lives of others and reap the rewards that come with it, you are made for this! 

Our Authorization Coordinator/CSRs enjoy some excellent benefits: 

• Pay Range: $17.50 - $19.50 per hour 
• Make a positive impact in the lives of others through the work you do.
• Competitive and weekly pay!  
• Holiday and PTO pay for full time employees.  
• Medical for full-time employees. Dental, vision and supplemental benefits for everyone.  
• Supportive, caring management that will have your back!  
• Rewarding career with growth and learning opportunities!  
• Continuing education benefits and discounted coursed through Colorado Christian University and Rasmussen University.  

As a Authorization Coordinator/CSR, here’s a big-picture view of what you’ll do: 

• Accurately collect and enter customer information, including eligibility and benefit information for all payer sources into the management information system.
• Clear written and verbal communication of clinical and payer information.
• Complete intake screening process to include obtaining, documenting and analyzing payer information.
• Actively promote Interim HealthCare services to prospective patients, clients and all other referral sources.
• Acts as a contact telephone liaison person interfacing with referral sources, outside agencies, health professionals and payer sources.
• Credentialing.
• Attaining pre-authorizations for medical services and/or procedures.
• Preform Medicaid and Medicare Chart Audits
  Assist our Client Service Supervisor in ensuring compliance with quality and operational standards 
• Schedule staff and improve the process of client/patient scheduling for home care services 
• Verify documentation on employee’s schedules 
• Assist with office functions such as processing weekly payroll 
• Act as a customer services representative for the Personal Care and Support Services clients and employees. 

A few must-haves for Authorization Coordinator/CSR: 

• One (1) year experience in health care, temporary staffing or related industry preferred. 
• Experience scheduling is a plus. 
• At least 18 years of age. 
• Requires excellent customer service skills. 
• Ability to thrive in a fast paced environment. 
• Proven organization skills and detail orientation 
• Have a positive attitude and be motivated to help others. 
• Ability to multitask and work under pressure with changing priorities and short deadlines. 

Why Work for Interim HealthCare? 

Founded in 1966, Interim HealthCare is the nation’s first home care company and a leading employer of Client Service Representatives (CSRs). Operating through 300+ offices, our commitment to you is expressed through a family-oriented culture that values and appreciates home care professionals, and a passion to put patients first. Join a nationwide network of CSRs who are making a positive impact in the lives of others through the meaningful work they do. 

Interim HealthCare is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. 

Application Deadline: Accepting ongoing applications.