Home Care Coordinator

Home Care Coordinator  

• $30 per hour in base pay.
• $5,000 - 10,000 annual performance incentive opportunity based on referrals and business growth, subject to incentive-plan terms.
• Paid sick leave.
• Mileage reimbursement for business-related local travel.
• Paid training and ongoing professional development.

• Manage caregiver schedules and match caregivers with clients based on service needs, skills, availability, and compatibility.
• Address caregiver call-outs, open shifts, and schedule changes while keeping clients, families, and caregivers informed.
• Serve as a dependable point of contact for service questions, scheduling requests, and concerns.
• Support new-client intake and onboarding, documenting service needs, preferences, and scheduling arrangements.
• Conduct regular/surprise client visits to review service needs, strengthen relationships with clients and families, and follow up on service quality.
• Check in with caregivers and work with office leadership to address concerns and support consistent service delivery.
• Maintain accurate schedules, caregiver availability, client records, and communication notes.
• Identify urgent service issues and escalate them promptly to the leadership team.

• Conduct regular outreach visits to build and maintain relationships with local senior communities, healthcare providers, and other referral partners.
• Represent Interim Health Care of Irvine at community events and networking opportunities.
• Work with office leadership to coordinate outreach activities and follow up on referral opportunities.
• Assist with marketing materials and maintain accurate referral contacts, outreach records, and follow-up notes.

• Assist with caregiver recruiting by contacting applicants, conducting initial phone screens, and scheduling interviews.
• Support caregiver onboarding and follow up on required documentation.
• Help manage incoming calls, client inquiries, follow-up communications, and routine office tasks.
• Collaborate with colleagues to balance scheduling needs, planned visits, outreach commitments, and office priorities.

• At least two years of home care agency experience, including hands-on caregiver scheduling, staff coordination, and client services.
• Demonstrated ability to manage schedule changes and communicate effectively with clients, families, and caregivers.
• Strong organization skills, attention to detail, and reliable follow-through.
• Calm, practical approach to solving problems and managing competing priorities.
• Confidence building relationships through client visits, professional meetings, and community activities.
• Comfort using scheduling software, email, spreadsheets, and electronic records.
• Collaborative attitude and willingness to contribute to recruiting, office operations, and marketing support.
• Valid driver’s license and reliable transportation for regular local client visits and community outreach.
• Multilingual skills. 

• Work from our Irvine office and travel regularly throughout Orange County for client visits and community outreach.
• Regular hours: 9 am to 5 pm
• After-hours/weekend coverage: Stand-by and need based