Guest Service Agent / Front Desk Associate - Holiday Inn Express

The 75-room Holiday Inn Express - Brookshire, Texas, is looking for a motivated & enthusiastic Guest Service Agent / Front Desk Associate to become part of our team at this beautiful location!  Located just off Highway I-10, the Holiday Inn Express & Suites in Brookshire, Texas is centrally located between Sealy and Katy, just west of Houston.

The hotel will benefit from an energetic, friendly and professional individual, as the Guest Service Agent / Front Desk Associate is responsible for greeting, registering and checking in/out guests, and handling all phases of the guests' stay, all while providing excellent customer service.  Strong time management and organizational skills will be key for maintaining efficiency in a fast-paced environment.  Clear communication clearly and a positive and upbeat personality are essential traits for this position, particularly when responding to guests and interacting with team members in various departments. 

Requirements:

• Excellent communication, guest service & time management skills

• Ability to manage duties of running a front desk while ensuring a high level of customer service

• Ability to multi-task and work effectively in a fast-paced environment

• Attention to detail & great organizational skills

• Experience in Guest Services, with knowledge of Brookshire, Houston and surrounding areas

• A team player and self-starter, with working knowledge of the hotel industry

• Exceptional interpersonal skills, taking all necessary steps to ensure a positive and pleasurable experience for all guests