Mazda Parts Counter

Independence Mazda
6735 E. Independence Blvd, Charlotte, NC
Full Time

About Our Dealership

Independence Mazda is growing fast, and we are expanding our team to keep up with the demand! Under brand-new management, we are building a dynamic, forward-thinking dealership culture focused on employee success, customer satisfaction, and team collaboration. If you are looking for a fresh start with an ownership team that invests in your future, this is the place for you.

The Opportunity

We are seeking a motivated, detail-oriented Parts Counter Specialist to join our growing parts department. In this role, you will be the backbone of our inventory support, assisting both our internal service technicians and retail customers.

We believe in a healthy work-life balance, which is why we offer a stable 5-day work week with a rotating every-other-Saturday schedule.

What We Offer

Competitive Pay: Aggressive compensation package tailored to your experience level.
Career Growth: Strong paths for advancement within our expanding dealership network.
Work-Life Balance: Set 5-day schedules with every other Saturday off.
Fresh Culture: Work under supportive, new management dedicated to a positive workplace environment.
Benefits Package: Health, dental, vision options, and paid time off (PTO).

Key Responsibilities

Assist retail and wholesale customers in purchasing automotive parts and accessories.
Work closely with our Service Department to efficiently supply parts to dealership technicians.
Determine exact part numbers and availability using electronic parts catalogs (EPC).
Receive, unpack, and stock incoming inventory, maintaining an organized parts room.
Handle phone inquiries, provide accurate price quotes, and process payments.

Qualifications

Experience: Minimum of 2 years of automotive parts counter experience (dealership experience preferred, but aftermarket experience will be considered).
DMS Familiarity: Experience using Dealertrack is a strong bonus, but not required (we are willing to train the right candidate).
Strong communication and customer service skills.
Ability to work in a fast-paced environment and handle physical aspects of the job (lifting up to 50 lbs).
Valid driver's license with a clean driving record.

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AI Usage Notice

This employer may use artificial intelligence (“AI”) to assist in evaluating candidates and making hiring decisions. To the extent the employer is using AI, it will be used to consider the candidate’s fitness for a position. The AI used to assist in evaluating candidates and making hiring decisions will review a candidate’s profile for employer-identified characteristics. The employer is not replacing human decision-making with AI and humans will be reviewing and ultimately making decisions relating to a candidate’s application. As a candidate, you acknowledge and consent to the use of AI by employer in this manner.

By submitting my application, I consent to the collection, storage, and processing of my personal data for the purposes of evaluating my candidacy for employment.

Independence Mazda

If you have questions, please contact jimmaus@independencemazda.com