Front Desk Representative

Job Front Desk Representative
Location: Dallas, TX  
Salary: $36,000 - $44,000 per year

About Us

At Ideaboxpro, we are dedicated to delivering innovative solutions and exceptional customer experiences. As a leading provider in the technology and service industry, we pride ourselves on our forward-thinking approach and commitment to improving every aspect of our business. We value creativity, dedication, and teamwork, and are looking for individuals who share these values to join our team.

Job Description

We are seeking a dedicated and professional Front Desk Representative to join our team. The ideal candidate will serve as the first point of contact for our guests, ensuring that every visitor receives a warm and welcoming experience. As a Front Desk Representative, you will be responsible for managing all front desk operations, including greeting guests, handling check-ins and check-outs, and providing information about our services. 

Responsibilities

• Greet and welcome guests in a friendly and professional manner.
• Handle check-ins and check-outs of guests efficiently and accurately.
• Manage reservations and update the booking system as necessary.
• Answer phone calls and respond to inquiries regarding services and amenities.
• Provide information about local attractions, events, and travel tips to guests.
• Address and resolve guest complaints and issues promptly and courteously.
• Maintain the cleanliness and organization of the front desk area and lobby.

Benefits

• Proven experience as an administrative assistant or in a similar role.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Strong organizational skills with the ability to prioritize tasks effectively.
• Excellent written and verbal communication skills.
• Attention to detail and problem-solving abilities.
• Ability to work independently as well as part of a team in a busy environment.

Skills Required

• High school diploma or equivalent; additional education in hospitality or related field is a plus.
• Proven experience as a Front Desk Representative or similar customer service role.
• Excellent communication and interpersonal skills to interact effectively with guests and staff.
• Strong organizational skills with the ability to manage multiple tasks efficiently.
• Familiarity with computer systems and MS Office; experience with hotel management software is a plus.
• Ability to remain calm and professional in high-pressure situations.

Job Type

• Full-time, Permanent

If you are passionate about customer service and are looking for a rewarding career in a dynamic company, we encourage you to apply today. Join Ideaboxpro and help us make a difference for our customers!