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Experienced Service Advisor

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Experienced Service Advisor

Drive Your Career Forward with Bob Loquercio Auto Group

Are you an experienced Service Advisor ready to take your career to the next level? At Bob Loquercio Auto Group, we recognize top talent and provide the tools, support, and opportunities to maximize your success.

We are seeking a high-performing, experienced Service Advisor to join our fast-paced, high-volume Service Department. If you thrive in a performance-driven environment and are committed to delivering exceptional customer service, we want to hear from you.

What We Offer

  • Brand-new, state-of-the-art facilities and equipment
  • Ongoing training, mentorship, and career advancement opportunities
  • Paid education and manufacturer training programs
  • Competitive compensation with high earning potential
  • Medical, dental, and vision insurance
  • 401(k) retirement savings plan
  • Basic life insurance
  • Accident and critical illness coverage
  • Employee discounts on products and services
  • Flexible scheduling and strong work–life balance

Key Responsibilities

  • Deliver a high-level customer experience from initial contact through vehicle delivery
  • Accurately diagnose customer concerns and translate them into actionable repair orders
  • Recommend maintenance and repairs based on vehicle condition, mileage, and history
  • Build and maintain strong customer relationships to drive retention and repeat business
  • Prepare precise estimates for parts and labor with a focus on transparency
  • Manage workflow efficiently in a high-volume environment
  • Proactively communicate repair status and timelines with customers
  • Ensure accuracy of final invoices and completed work
  • Upsell services ethically while prioritizing customer needs

Qualifications

  • Previous experience as an Automotive Service Advisor required
  • Proven ability to perform in a high-volume, performance-driven environment
  • Strong sales and customer relationship management skills
  • Excellent communication, organization, and multitasking abilities
  • Ability to work independently with minimal supervision
  • High attention to detail and commitment to accuracy
  • Valid driver’s license and clean driving record preferred
  • Willingness to complete a background check and drug screening

Physical Requirements

  • Ability to sit for extended periods while working on a computer
  • Ability to lift up to 15 pounds as needed

Equal Opportunity Employer

Bob Loquercio Auto Group is an Equal Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic under applicable law.

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Other Information

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Equal Employment Opportunity Information (Voluntary Disclosures)

Hyundai of Goshen is proud to be an Equal Employment Opportunity and Affirmative Action employer. All employment decisions at Hyundai of Goshen are based on business needs, job requirements and individual qualifications, without regard to an applicant’s race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, past or present military service, or any other characteristic protected by law. The purpose of this Self-Identification Form is to comply with federal government record-keeping and reporting requirements, and to ensure equal employment opportunity at Hyundai of Goshen. The data you provide on this form will be kept confidential and used solely for analytical and reporting requirement purposes. When reported, data will not identify any specific individuals. Moreover, this information will be kept separate from your application.

Answering these questions is optional and voluntary and your refusal to provide it will not subject you to any adverse treatment.

Ethnic and Race identification

Hispanic or Latino - A person of Cuban, Mexican, Puerto Rican, South or Central American, or other Spanish culture or origin regardless of race.

White (Not Hispanic or Latino) - A person having origins in any of the original peoples of Europe, the Middle East, or North Africa.

Black or African American (Not Hispanic or Latino) - A person having origins in any of the black racial groups of Africa.

Native Hawaiian or Pacific Islander (Not Hispanic or Latino) - A person having origins in any of the peoples of Hawaii, Guam, Samoa, or other Pacific Islands.

Asian (Not Hispanic or Latino) - A person having origins in any of the original peoples of the Far East, Southeast Asia, or the Indian Subcontinent, including, for example, Cambodia, China, India, Japan, Korea, Malaysia, Pakistan, the Philippine Islands, Thailand, and Vietnam.

American Indian or Alaska Native (Not Hispanic or Latino) - A person having origins in any of the original peoples of North and South America (including Central America), and who maintain tribal affiliation or community attachment.

Two or More Races (Not Hispanic or Latino) - All persons who identify with more than one of the above five races.

Veteran status

Hyundai of Goshen is subject to the Vietnam Era Veterans’ Readjustment Assistance Act of 1975, as amended by the Jobs for Veterans Act of 2002, 38 U.S.C. 4212 (VEVRAA), which requires Hyundai of Goshen to take affirmative action to employ and advance in employment veterans in the following classifications.

A “disabled veteran” is one of the following: A veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs or a person who was discharged or released from active duty because of a service-connected disability.

A “recently-separated veteran” means any veteran during the three-year period beginning on the date of such veteran’s discharge or release from active duty in the U.S. military, ground, naval or air service.

An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Protected veterans may have additional rights under USERRA—the Uniformed Services Employment and Reemployment Rights Act. In particular, if you were absent from employment in order to perform service in the uniformed service, you may be entitled to be reemployed by your employer in the position you would have obtained with reasonable certainty if not for the absence due to service. For more information, call the U.S. Department of Labor's Veterans Employment and Training Service (VETS), toll-free, at 1-866-4-USA-DOL.

If you believe you belong to any of the categories of protected veterans listed above, please indicate by checking the appropriate box below. As an employer subject to VEVRAA, we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information provided will be used only in ways that are not inconsistent with VEVRAA.

Signature and Verification

I certify that answers given herein are true, accurate, and complete to the best of my knowledge. I authorize investigation into all statements I have made on this Form as may be necessary for reaching an employment decision. In the event I am employed, I understand that any false or misleading information I knowingly provided herein or in subsequent interviews may result in discharge and/or legal action. I understand that this Career History Form is not the sole basis from which a hiring decision has been made, and understand that this Form will be used in conjunction with a series of interviews and assessments to determine my suitability for the role to which I am applying.

AI Usage Notice


This employer may use artificial intelligence (“AI”) to assist in evaluating candidates and making hiring decisions. To the extent the employer is using AI, it will be used to consider the candidate’s fitness for a position. The AI used to assist in evaluating candidates and making hiring decisions will review a candidate’s profile for employer-identified characteristics. The employer is not replacing human decision-making with AI and humans will be reviewing and ultimately making decisions relating to a candidate’s application. As a candidate, you acknowledge and consent to the use of AI by employer in this manner.

By submitting my application, I consent to the collection, storage, and processing of my personal data for the purposes of evaluating my candidacy for employment.

Hyundai of Goshen