Food and Beverage Manager

Position Overview:
The Food and Beverage Manager oversees the day-to-day operations of the food and beverage department, ensuring high-quality service, efficient operations, and guest satisfaction. This role involves managing staff, maintaining budgets, implementing strategies to increase revenue, and ensuring compliance with health and safety standards.

Key Responsibilities:

Operational Management:

• Oversee all food and beverage outlets, including restaurants, bars, banquets, and room service, ensuring smooth and efficient operations.
• Develop and implement standard operating procedures to maintain high service quality.
• Monitor inventory levels, place orders, and manage vendor relationships to ensure timely delivery of supplies.
• Collaborate with the culinary team to develop and update menus, ensuring alignment with guest preferences and profitability goals.

Staff Leadership:

• Recruit, train, and manage food and beverage staff, fostering a positive and productive work environment.
• Schedule staff to ensure optimal coverage while controlling labor costs.
• Conduct regular team meetings to communicate goals, updates, and feedback.
• Address employee performance issues and implement improvement plans as needed.

Guest Experience:

• Ensure exceptional guest experiences by maintaining high standards of service and addressing guest feedback promptly.
• Regularly interact with guests to gather insights and implement service enhancements.

Financial Management:

• Develop and manage budgets for the food and beverage department, ensuring profitability.
• Monitor revenue and expenses, analyzing financial reports to identify areas for improvement.
• Implement cost-control measures, such as portion control, waste reduction, and supplier negotiations.

Compliance and Safety:

• Ensure all food and beverage operations comply with local health and safety regulations.
• Conduct regular inspections to maintain cleanliness and adherence to hygiene standards.
• Implement and enforce policies related to alcohol service, food handling, and employee safety.

Physical Requirements:

• Ability to stand, walk, and move throughout the property for extended periods.
• Occasionally lift or move items weighing up to 30 lbs.