Automotive Service / Parts Manager
Warner Robins, GA
Full Time
Warner Robins, GA
Full Time
or
AUTOMOTIVE SERVICE /PARTS MANAGER
Hutchinson Automotive Group is hiring an experienced Service / Parts Department Manager.
EXPERIENCED applicants with a steady work history and proven excellent CSI focus are encouraged to apply. Applicants with no experience will not be considered for this position.
We offer:
- High Potential Earnings!
- Health, Dental and Vision plans
- 401(k) plan
- Paid Vacation
- Professional, fast paced, fun and friendly work environment.
Responsibilities - Service / Parts Manager:
- Oversee the service / parts departments, technicians, service advisor/parts staff.
- Motivate, train, develop, and reward employees.
- Forecast sales, gross profits, and expenses.
- Observe, encourage, and inspire advisors to secure customer loyalty.
- Attend manager meetings and conduct weekly service dept. meetings.
- Maintain an at / or above national average CSI score and follow up with all guest issues or concerns to ensure customer satisfaction.
- Train all advisors, technicians and counterpersons on dealership procedures.
- Manage technician productivity, work with shop foreman to ensure customers vehicles are serviced properly and in a timely manner.
- Interact with outside vendors and other dealership management.
- Develop and execute effective customer relations policies to ensure
excellent CSI.
Requirements :
- At least 3-5 years' experience of Automotive Service Management
- Service Technician experience and/or good technical aptitude
- Broad knowledge of new vehicle technologies and mechanical operations
- Excellent customer service skills
- Must be able to manage, motivate and develop a team
- Ability to be analytical, problem solve and multi-task
- Self-motivated, enthusiastic presence in a team environment
- Strong written and communication skills
- Experience with CDK or other automotive software
- Working knowledge of Microsoft Office
- Consistent and stable work history
- Valid driver's license and clean driving record
- Professional appearance and work ethic
- Minimum high school diploma or GED equivalent required
- Please upload your resume
- Must be authorized to work in the U.S. without sponsorship and be a current resident.
- Must pass pre-employment testing to include background checks, MVR, and drug screening.
All applications will be held in strict confidence.
All potential employees must pass pre-employment testing to include a background check and drug screen
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If you have questions, please contact pr@hutchinsonautogroup.com