Restaurant Busser / Runner

Department:  Food & Beverage

Job Title: Busser/Runner

FLSA Status: Non-Exempt

Job Overview: Bussers/Runners assist servers in helping serve water to guests upon their arrival and provide refills as needed plus food delivery. They also remove used tableware between courses; clear and reset tables after guests leave while ensuring that each guests has a pleasant and enjoyable dining experience by offering the best service possible.

Reports to: Food & Beverage Management

Duties and Responsibilities:

• Obtain service area assignment at the beginning of each shift
• Promptly greet guests as they are seated and bring water to table
• Remove used tableware between courses and provide tableware for next course
• Clear tables after guests
• Take soiled tableware to dish room and unload, sort and stack silverware, dishes, glassware, etc. in designated areas in the soiled dish drop off area
• Between seating’s promptly clean table tops, chairs and booths. Check floor and clean as required. Reset and arrange tabletop
• Inspect assigned restroom every 30 minutes and clean as needed
• Respond appropriately to guest requests. Communicate guest requests to server as needed
• Communicate with server and hostess to assure efficient seating, table utilization and customer service
• Assist server as needed with food delivery, especially with large parties and during peak periods
• Thank guests as they are leaving
• Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor

Qualifications:

• Ability to lift up to 50lbs plus stand, walk and move around during entire five to eight hour shift
• Ability to maintain standard attendance expectation
• Must have flexible schedule to work nights, holidays, weekends, and some day shifts
• Desire to grow within the hospitality industry is preferred
• Fluency in English both verbal and non-verbal is preferred
• At least 1 year of experience in similar position dealing with the general public

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.

Aperture Hotels is an established hotel management company with a management portfolio of well-known brands including Hilton Garden Inn, Homewood Suites, Hotel Indigo, Courtyard by Marriott, Hampton Inn and Suites, Fairfield Inn and Suites, Holiday Inn Express, Home2, as well as an Independent. 

We offer a dynamic work environment with avenues for professional and personal growth. Aperture strives to create a positive work environment where team members feel like they are part of family, receive a high level of respect, and are recognized for their merits and accomplishments.

We are seeking an individual who embodies the core values that are integral to our success:

• Be Transparent & Accountable
• Be Actively Curious
• Embrace Growth
• Create Value for Stakeholders

Employment and job discrimination is prohibited by several federal and state laws including, but not limited to, Title V11, EPA, ADEA, and ADA. All qualified applicants will receive consideration for employment without regard to race, creed, color, sex, sexual orientation, religion, national origin, age, physical handicap, height, weight, marital status, veteran status, political belief, or any other characteristic protected by law. Aperture Hotels thrives in a diverse environment and seeks to celebrate differences and their positive impact on growth. For more information, employees and/or candidates are encouraged to visit www.eeoc.gov.

CA applicants: The California Privacy Notice can be found at https://careers.aperturehotels.com/cpra/