COO (Chief Operating Officer)

The Opportunity

Are you a strategic leader with a passion for fitness and a track record of scaling multi-unit operations? Club Pilates, the nation’s largest premium Pilates franchise, is seeking an exceptional Regional Chief Operating Officer (COO) to oversee and elevate our presence across Miami-Dade County.

As the Regional COO, you will be the driving force behind our operational success, responsible for the P&L of multiple studios, regional growth strategy, and the professional development of our local leadership teams. We are looking for a visionary who understands the unique, fast-paced Miami market and can deliver world-class boutique fitness experiences.

Key Responsibilities

• Operational Excellence: Oversee daily operations for all studios within the Miami-Dade region, ensuring compliance with brand standards and peak efficiency.

• Strategic Growth: Develop and execute regional expansion plans, including site selection, studio build-outs, and successful grand openings.

• Financial Performance: Take full ownership of the regional P&L. Analyze KPIs, drive revenue growth, and manage budgets to ensure maximum profitability.

• Leadership & Talent: Recruit, train, and mentor Studio Managers and Area Managers. Foster a culture of accountability, high performance, and community.

• Marketing & Membership: Partner with marketing teams to optimize lead generation, membership sales, and retention strategies specifically tailored to the Miami demographic.

• Vendor & Facility Management: Maintain high-level relationships with vendors and ensure all facilities reflect the premium Club Pilates brand.

Qualifications

• Experience: 7+ years of executive-level operational leadership (COO, VP of Operations, or Regional Director) within the fitness, hospitality, or retail sectors.

• Multi-Unit Mastery: Proven experience managing 10+ locations simultaneously.

• Local Expertise: Deep knowledge of the Miami-Dade County market and consumer trends.

• Results-Driven: A history of meeting and exceeding aggressive sales and operational targets.

• Communication: Exceptional interpersonal skills; bilingual (English/Spanish) is a significant advantage in this region.

• Education: Bachelor’s degree in Business, Management, or related field (MBA preferred).