SERVICE RENTAL CAR COORDINATOR

Homer Skelton Hyundai is seeking a detail-oriented and customer-focused Service Rental Car Coordinator to join our team. The ideal candidate will manage the rental car process for service customers, ensuring a seamless and efficient experience. This role requires excellent organizational skills, strong communication abilities, and a customer-first attitude.

Schedule:

• Monday – Friday
• Full Time in person

Responsibilities:

• Coordinate rental car reservations for service department customers.
• Verify insurance and driver's license information before issuing rental vehicles.
• Maintain accurate records of rental agreements and vehicle availability.
• Assist customers with rental inquiries and ensure a smooth check-in/check-out process.
• Work closely with the service department to anticipate rental needs.
• Inspect returned vehicles for damage and document any issues.
• Ensure rental vehicles are clean, fueled, and ready for use.
• Process rental payments and resolve billing concerns.
• Follow company policies and state regulations regarding rental agreements.

Qualifications:

• High school diploma or equivalent required.
• Previous experience in car rentals, automotive service, or customer service is a plus.
• Strong organizational and multitasking abilities.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office and rental management software.
• Ability to work in a fast-paced environment and handle customer concerns professionally.
• Valid driver's license with a clean driving record.
• Must be able to pass a drug screening.

Benefits:

• Health, dental, and vision insurance
• Vacation pay and holidays
• Career growth opportunities

If you are passionate about customer service and enjoy working in a dynamic environment, we’d love to hear from you!

Apply today by sending your resume to sashmore@homerskeltonhyundai.com or stop by the dealership to apply in person.