Automotive Service Advisor!

Hirning Automotive Inc

From technician to customer, do you have what it takes to be our communication expert as our next automotive service advisor?

Hirning Automotive is looking for a skilled service writer to join their team!

We offer competitive pay, great benefits, and a wonderful staff of professionals who support the store efforts of success!

We are seeking skilled communicators who have the ability to connect with people and help them with whatever service they may need. Automotive experience is a must in this role, as you will be navigating conversations with both customers and technicians to find the best solution for whatever situation you are presented with!

Hirning Perks:

• Medical, Dental and Vision (Benefits start the first of the month after 30 days of hire date)
• Paid Holidays & PTO
• Paid Life Insurance
• 401(k) Retirement Plan with Employer match

• Responsibilities:
  
  As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
• Serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
• Develop estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.
• Prepare repair orders (RO), obtaining approval signatures and entering RO into service database system.
• Communicate additional repair and service needs to the customer based on vehicle inspection.
• Administer the manufacturer warranty for qualifying vehicle repairs.
• Keeping customer informed of service specials, completion times and service expenses.
  
  Hirning Automotive is an equal opportunity employer and a drug free workplace. Must be over the age of 18 years old to be considered.
  
  Job Type: Full-time
  
  Pay: From $4,000.00 per month
  
  Benefits:
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance
  Schedule:
• Monday to Friday
• Weekend availability
  •  
• Supplemental Pay:
• Commission pay
  
  Experience:
• Dealership: 1 year (Preferred)
  
  License/Certification:
• Driver's License Location: One location