Receptionist

The Helms Group is currently looking for a talented, self-motivated Service Receptionist to join our team. If you think you are ready to be a part of an exciting team, then we encourage you to read on.

WHAT WE OFFER:

• Medical, Dental and Vision insurance
• Paid vacation
• Training and potential career advancement
• Competitive pay with yearly reviews

Responsibilities include, but not limited to:

• Answer, screen and forward any incoming phone calls for the Service Department while providing basic information when needed
• Consistently respond to customer inquiries by providing excellent customer service.
• Handle customer complaints with integrity and poise and take or refer the complaining customer to the appropriate individual for further communication.
• Schedule Service Appointments.
• Assist Service Advisors when needed to execute customer payments
• CDK knowledge preferred
• Create loaner contracts

Qualifications

• Excellent communication skills

• Outgoing and positive demeanor

• Punctual with the ability to handle schedule flexibility

• Able to clear a pre-employment background check

• Maintains a professional appearance