High Performing Service Advisor

SERVICE ADVISOR 
Hayes Chrysler Dodge Jeep RAM of Lawrenceville

Hayes CDJR of Lawrenceville is growing fast—and we’re looking for an experienced Service Advisor to join our high-performing team! If you're ready to take your career to the next level with a family-owned dealership that values hard work, customer satisfaction, and professional growth, this is your opportunity.

What You’ll Be Doing:

• Greet customers with a professional, prompt, and friendly attitude

• Accurately gather customer and vehicle information

• Document vehicle concerns based on customer descriptions

• Recommend maintenance and repairs based on age, mileage, and service history

• Create accurate estimates for labor and parts

• Perform walk-around inspections on all vehicles

• Keep customers updated throughout the repair process

• Track vehicle status and ensure timely completion

• Review final invoices with customers and explain all work performed

What We’re Looking For:

• Proven success in customer service and sales performance

• Previous experience as a Service Advisor, Service Consultant, or Assistant Lane Manager

• High energy, team-oriented, and customer-focused

• Strong communication skills and attention to detail

• Ability to operate tablet-based write-up systems (Reynolds & Reynolds a plus!)

• Valid driver’s license and clean driving record

• Desire for a long-term career with a dealership that promotes from within

What We Offer:

• Earning potential: $80,000–$100,000+ annually

• Competitive weekly pay plan

• Medical, Dental, Vision, and Life Insurance

• 401(k) with employer match

• Paid vacation:

  • 1 week after 1 year

  • 2 weeks after 3 years

  • 3 weeks after 5 years

• 6 paid holidays

• Rotating Saturdays – work/life balance matters!

• Ongoing paid training and certification opportunities

• Modern, clean, and fully equipped facility

• Locally owned, family-run dealership with strong community roots