Warranty Administrator

Warranty Administrator

Hayes Chrysler Dodge Jeep Ram of Lawrenceville – Lawrenceville, GA

Full-Time | Competitive Pay | Excellent Benefits

Join the Family at Hayes!

At Hayes Chrysler Dodge Jeep Ram of Lawrenceville, we’re more than just a dealership—we’re a family business committed to integrity, quality service, and customer care. We’re currently seeking a detail-oriented, organized, and motivated Warranty Administrator to support our growing Service Department.

Responsibilities:

• Process warranty claims efficiently and accurately for manufacturer and extended warranties
• Ensure compliance with all manufacturer warranty guidelines and deadlines
• Maintain organized records of all claims and payments
• Communicate with service advisors, technicians, and manufacturers to resolve discrepancies
• Follow up on unpaid or denied claims
• Provide timely updates to management regarding claim status and trends
• Stay current with manufacturer policies and procedures

Qualifications:

• Previous experience in automotive warranty administration (preferred)
• Familiarity with CDJR warranty systems and procedures a plus
• Strong attention to detail and accuracy
• Excellent organizational and time-management skills
• Ability to work independently and as part of a team
• Strong communication skills and customer service orientation
• Working knowledge of DMS (Dealer Management System) platforms

What We Offer:

• Competitive salary based on experience
• Full benefits package including health, dental, vision, and 401(k)
• Paid time off and holidays
• Ongoing training and support
• Opportunity for career advancement within a family-owned dealership group

 

Apply Today and Become Part of the Hayes Family!