Head Service Porter
St. Charles, IL
Full Time
St. Charles, IL
Full Time
or
Hawk Nissan of St. Charles is a dynamic and rapidly growing automotive group with multiple dealership locations across Illinois.
Generous compensation / benefits package is available!
Key Responsibilities of a Head Porter:
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Vehicle Management:Directing the movement of vehicles between the showroom, lot, service area, and storage facilities. This includes coordinating test drives, deliveries, and vehicle transfers.
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Team Leadership:Supervising and delegating tasks to other porters, ensuring efficient workflow and adherence to dealership standards.
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Inventory Control:Maintaining accurate records of vehicle locations, condition, and any necessary documentation, such as stickers and keys.
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Vehicle Maintenance:Overseeing the cleaning and detailing of both the interior and exterior of vehicles, as well as performing basic maintenance like checking fluid levels and tire pressure.
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Customer Service:Assisting customers with vehicle inquiries, providing shuttle services, and ensuring vehicles are prepared for customer delivery.
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Lot Maintenance:Ensuring the overall cleanliness and organization of the dealership lot, including parking areas, service bays, and display areas.
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Safety and Security:Ensuring all vehicles are handled safely, preventing damage and maintaining lot security.
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Communication:Effectively communicating with other dealership staff, including sales, service, and management, to coordinate tasks and address any issues.
In essence, the Head Porter acts as a central point of contact for all vehicle-related activities on the lot, ensuring smooth operations and a positive customer experience.
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