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Service Detailer

Hawk Chevrolet Nissan Mercedes of Peru
Peru, IL
Full Time

or
The Service Detailer is responsible for the meticulous cleaning and restoration of vehicles, both interior and exterior, to enhance their appearance and protect their surfaces. This includes washing, waxing, polishing, vacuuming, shampooing, and applying protective treatments. They also handle tasks like inspecting vehicles, managing inventory, and communicating with customers. 
 
Key Responsibilities:
  • Vehicle Cleaning:
    • Washing and drying vehicle exteriors using specialized tools and cleaning agents. 
       
    • Polishing and buffing exteriors to remove imperfections and restore shine. 
       
    • Cleaning and conditioning interiors, including seats, dashboards, and carpets. 
       
    • Removing dirt, grease, and stains from engine compartments and other hard-to-reach areas. 
       
    • Applying waxes, sealants, and protective coatings. 
       
  • Inspection and Documentation:
    • Inspecting vehicles before and after detailing to identify defects and ensure quality. 
       
    • Documenting vehicle condition through reports and photos. 
    • Customer Interaction:
      • Communicating with customers to understand their needs and preferences. 
         
      • Providing excellent customer service. 
         
    • Inventory Management:
      • Monitoring and maintaining inventory of cleaning supplies and equipment. 
         
      • Reordering supplies as needed. 
         
    • Other Duties:
      • Operating tools like steamers, vacuums, and buffers. 
         
      • Applying protective treatments to prevent future damage. 
         
      • Transporting vehicles and parking them safely. 
         
      • Maintaining a clean and organized work area. 
         
      • Following safety procedures and using personal protective equipment. 
         
    Skills and Qualifications:
    • Technical Skills: Knowledge of detailing products, tools, and techniques. 
       
    • Physical Stamina: Ability to stand for extended periods and perform physically demanding tasks. 
       
    • Attention to Detail: Meticulous and thorough in cleaning and restoration processes. 
       
    • Customer Service Skills: Ability to interact with customers and address their concerns. 
       
    • Communication Skills: Ability to communicate effectively with customers and team members. 
       
    • Problem-Solving Skills: Ability to identify and resolve issues related to vehicle detailing. 
       
    • Teamwork: Ability to collaborate effectively with other team members. 
       
    • Time Management: Ability to manage time effectively and complete tasks efficiently. 

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Hawk Chevrolet Nissan Mercedes of Peru