Parts Manager

Description of the role

The Parts Manager at Harrisonburg Ford plays a crucial role in managing and coordinating all aspects of the dealership's parts department. This includes overseeing daily operations, maintaining inventory, providing exceptional customer service, and maximizing profitability.

Responsibilities

• Develop and implement strategies to efficiently manage parts inventory and order new materials as needed.
• Supervise and train parts department staff, ensuring high standards of performance and customer service.
• Ensure accurate and timely processing of parts orders, returns, and exchanges.
• Maintain a clean and organized parts department, following safety and security protocols.
• Collaborate with other departments to provide support and assistance with parts-related matters.
• Address customer inquiries and concerns in a professional and timely manner.
• Create and analyze reports regarding inventory levels, sales, and profitability.

Requirements

• Prior experience in parts management within the automotive industry.
• Strong knowledge of automotive parts and accessories.
• Excellent organizational, problem-solving, and communication skills.
• Ability to effectively lead and motivate a team.
• Proficient in using inventory management software and computer systems.
• Attention to detail and ability to handle multiple tasks simultaneously.
• Valid driver's license and clean driving record.

Benefits

• Competitive compensation package.
• Healthcare benefits (medical, dental, vision).
• 401(k) retirement plan with company match.
• Paid time off and holidays.
• Opportunities for career growth and advancement within the company.
• A positive and inclusive work environment.

About the Company

Harrisonburg Ford is a reputable automotive dealership located in Harrisonburg, Virginia. With a strong commitment to customer satisfaction, we strive to provide top-notch sales, service, and parts solutions. Our dedicated team of professionals consistently delivers exceptional results and upholds our core values of integrity, teamwork, and excellence.