Front Desk Manager

The Front Desk Manager at Hampton Inn Boston-Natick plays a crucial role in ensuring the smooth operation of the front desk and providing exceptional customer service to guests.

Responsibilities:

• Supervise front desk staff and ensure efficient operations
• Handle guest inquiries and resolve any issues in a professional manner
• Train and onboard new front desk employees
• Manage reservations and check-ins
• Ensure compliance with company policies and procedures

Requirements:

• 3 years experience in a front desk or hospitality role preferred
• Excellent communication and customer service skills
• Strong organizational and multitasking abilities
• Ability to work in a fast-paced environment
• Proficiency in hotel management software

Benefits:

• Salary of $50,000.00 - $55,000.00 per year paid bi-weekly
• Health insurance benefits
• Paid time off
• Career growth opportunities
• Discounted hotel stays

About the Company: Hampton Inn Boston-Natick is a renowned hotel located in Natick, MA. We pride ourselves on providing top-notch hospitality services and creating memorable experiences for our guests.