Care Coordinator at Griswold Home Care (Shrewsbury, MA)

Care Coordinator at Griswold Home Care (Shrewsbury, MA)

Griswold Home Care is seeking a compassionate, detail-oriented Care Coordinator to join our team. In this role, you'll be the first point of contact for clients and caregivers, managing on-boarding, scheduling, employee files, and ensuring excellent service. If you're passionate about helping seniors and want to make a positive impact, we’d love to meet you!

Key Responsibilities:

• Screen applicants, conduct interviews, and complete background checks
• Maintain organized employee files
• Assist with scheduling shifts and filling open positions
• Handle client inquiries and ensure proper paperwork is completed
• Provide exceptional customer service to clients and caregivers
• Rotate on-call duties for continuous care

Qualifications:

• High school diploma (GED) required; HR or staffing experience preferred
• Caregiving experience a plus
• Proficiency in Microsoft Office and office equipment
• Strong communication and multitasking skills in a fast-paced environment

Why Griswold Home Care?

• Paid Time Off and Paid Medical Family Leave
• 401(k) plan with potential employer contributions
• Health insurance benefits
• Supportive, dynamic work environment with growth opportunities
• Collaborative, fun workplace culture

Travel Requirement:
Please note that some travel may be required, especially for training, which is conducted at our Needham, MA office.

If you're excited to make a difference, apply today! Griswold Home Care is an equal opportunity employer, committed to diversity and inclusion.