Business Development & Client Care Specialist (Non-Medical Home Care)

Full-Time | $25/hr + Production Bonuses | Up to 40 hrs/week
Location: Greater Newport Beach / Orange County
Company: Griswold Home Care for Greater Newport Beach

About Us

Griswold Home Care for Greater Newport Beach provides high-quality, compassionate non-medical home care to seniors and adults with disabilities. We are committed to supporting families, strengthening community partnerships, and delivering exceptional service.

We’re seeking a dynamic, relationship-driven Business Development Specialist who can also support occasional administrative and client-focused office duties. This role is ideal for someone who enjoys meeting people, developing referral relationships, and helping keep operations organized.

Position Overview

This role combines community outreach and marketing with light administrative and client coordination duties. It also includes limited weekend on-call phone coverage (1–2 weekends per month).

This is not a caregiver position.

Key Responsibilities:

Business Development (Primary Function)

• Represent Griswold Home Care throughout our service area.

• Build and maintain strong relationships with referral partners (senior centers, hospitals, rehabs, social workers, assisted living communities, etc.).

• Attend networking events, community fairs, and outreach programs.

• Complete weekly marketing routes and maintain accurate activity logs.

• Identify new referral opportunities and nurture existing ones.

• Track marketing activities and outcomes in our CRM/operations system.

Client Specialist / Administrative Support (Occasional Secondary Function)

• Assist with incoming client inquiries, intakes, and follow-up calls.

• Support care coordination tasks and document communication with clients and caregivers.

• Conduct phone screenings and interviews for caregiver applicants.

• Maintain accurate notes and data entry in our scheduling and operations platforms.

• Provide general office support as part of the internal team.

Additional Expectations

• Participate in weekend on-call rotation (1–2 weekends per month; usually low volume incoming communications).

• Represent the Griswold brand with professionalism, compassion, and integrity.

What We Offer

• $25/hour base wage

• Production bonuses

• Paid holidays

• 401(k) retirement plan

• Mileage reimbursement for field marketing

• Supportive, mission-driven team culture

• Opportunities for professional growth

• Meaningful work serving local seniors and families

What We’re Looking For

• Strong interpersonal and relationship-building skills

• Outgoing, confident communicator

• Organized, detail-oriented, and dependable

• Comfortable working both in the field and the office

• Background in marketing, outreach, customer service, or healthcare preferred

• Ability to handle multiple tasks in a fast-paced environment

• Basic computer proficiency (email, CRM, scheduling platforms)

• Valid driver’s license and reliable personal transportation

Schedule

• Up to 40 hours/week

• Primarily Monday–Friday

• Weekend phone coverage 1–2 times per month

Apply Today

If you enjoy connecting with people, supporting families, and making a meaningful impact in your community, we’d love to meet you.