Experienced Quick Lane Service Advisor - 45K - 80K++
3800 West Wendover Avenue, Greensboro, NC
Full Time
3800 West Wendover Avenue, Greensboro, NC
Full Time
Experienced Quick Lane Service Advisor 45K - 85K ++ DOE
Green Ford has been serving Greensboro, NC and it's surrounding communities for over 50 years and is currently seeking to onboard an experienced;
Quick Lane Service Advisor
Responsibilities
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Ensure that customers receive prompt, courteous, and professional service throughout the life-cycle of their servicing or repairs
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Strategically distribute work between technicians to maximize workflow efficiency
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Address technical questions regarding vehicle issues, services, repairs, and warranties
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Ensure customers satisfaction meets or exceeds company standards
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Order parts and tools as necessary/directed
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Encourage all around compliance regarding applicable laws and regulations
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Maintain good working relationship with factory(s) and foster positive employee relations
- Make service recommendations based on vehicle mileage and multi-point inspection reports
- Maintain or exceed repair order sales and hours per repair averages set by management
Qualifications
- Professional, well-groomed personal appearance
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Outgoing and friendly personality
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Ability to diplomatically manage others
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Proficient in multitasking and time management
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Confident and capable communication skills
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History of service and sales success
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Self-motivated team player who can also work alone in an unsupervised environment
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Clean driving record and valid driver’s license
- Available to work Saturdays
Benefits
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Medical Plan
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Dental Plan
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Vision Plan
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401(K) Plan
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Opportunities for advancement
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Paid Vacation
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Closed on Sundays
In Closing
Green Ford places a high value on each and every one of our employees. As such, we provide ongoing educational programs, promote from within, and provide the best work/life balance in the business.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, etc., as protected by federal, state or local laws.
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