Experienced Quick Lane Service Advisor - 45K - 80K++

3800 West Wendover Avenue, Greensboro, NC
Full Time

Experienced Quick Lane Service Advisor 45K - 85K ++ DOE

 

Green Ford has been serving Greensboro, NC and it's surrounding communities for over 50 years and is currently seeking to onboard an experienced;

Quick Lane Service Advisor

 

Responsibilities
  • Ensure that customers receive prompt, courteous, and professional service throughout the life-cycle of their servicing or repairs
  • Strategically distribute work between technicians to maximize workflow efficiency
  • Address technical questions regarding vehicle issues, services, repairs, and warranties
  • Ensure customers satisfaction meets or exceeds company standards
  • Order parts and tools as necessary/directed
  • Encourage all around compliance regarding applicable laws and regulations
  • Maintain good working relationship with factory(s) and foster positive employee relations
  • Make service recommendations based on vehicle mileage and multi-point inspection reports
  • Maintain or exceed repair order sales and hours per repair averages set by management
Qualifications
  • Professional, well-groomed personal appearance
  • Outgoing and friendly personality
  • Ability to diplomatically manage others
  • Proficient in multitasking and time management
  • Confident and capable communication skills
  • History of service and sales success
  • Self-motivated team player who can also work alone in an unsupervised environment
  • Clean driving record and valid driver’s license
  • Available to work Saturdays

Benefits

  • Medical Plan
  • Dental Plan
  • Vision Plan
  • 401(K) Plan
  • Opportunities for advancement
  • Paid Vacation
  • Closed on Sundays

In Closing

Green Ford places a high value on each and every one of our employees. As such, we provide ongoing educational programs, promote from within, and provide the best work/life balance in the business.

 

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, etc., as protected by federal, state or local laws.

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