Graff Ford Automotive Parts Counterperson

Job Title: Parts Counter Person

Location: Graff Ford
Employment Type: Full-Time
Salary: $40,000 – $45,000 per year, based on experience
Additional Compensation:

• Up to $3,000 sign-on bonus for applicants with verifiable Ford parts experience

• Yearly performance bonus opportunities

• Top pay within range for qualified candidates

About the Position

Graff Ford is seeking an experienced and highly organized Parts Counter Person to join our team. The ideal candidate will have a strong background in automotive parts, exceptional customer service skills, and the ability to perform well in a fast-paced dealership environment. Experience with Ford OEM parts is strongly preferred and qualifies for a sign-on bonus upon verification.

Key Responsibilities

• Assist customers and service technicians with identifying and ordering the correct parts

• Maintain accurate inventory records, stock levels, and order tracking

• Process parts invoices, returns, warranties, and core charges

• Receive and organize incoming shipments

• Ensure the parts counter and storage areas remain clean and organized

• Provide excellent customer service to both internal and external customers

• Accurately price and label parts

• Communicate with vendors, suppliers, and service department staff

Qualifications

• Previous experience as a Parts Counter Person required

• Ford dealership or Ford OEM parts experience strongly preferred

• Strong knowledge of automotive parts and terminology

• Ability to read parts diagrams and look up correct components

• Excellent communication and customer service skills

• Detail-oriented, organized, and able to multi-task

• Proficiency with parts management software and basic computer skills

• Valid driver’s license with a clean driving record

Benefits

• Full benefits package

• Medical insurance — Blue Cross

• 401(k) with employer matching

• Paid time off / holidays

• Employee discounts

• Yearly bonus opportunities