Graff Ford Automotive Parts Counterperson

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Graff Ford of Chesterton | Parts Counterperson (Full-Time)

Bring Your Parts Expertise. Grow Your Career with Ford.

Graff Ford is looking for an experienced, organized Parts Counterperson who delivers great service to customers and technicians in a fast-paced dealership. Ford OEM parts experience is strongly preferred and earns a sign-on bonus.

Transparent Pay

  • $40,000–$45,000 per year, based on experience, with top of range for qualified candidates
  • Up to $3,000 sign-on bonus with verifiable Ford parts experience
  • Yearly performance bonus opportunities

Benefits

  • Full benefits package, including Blue Cross medical insurance
  • 401(k) with employer match
  • Paid time off and holidays
  • Employee discounts

Your Growth Path

  • Parts Counterperson → Parts Advisor → Assistant Parts Manager → Parts Manager
  • Ford training and coaching from parts leadership
  • A team-focused culture that recognizes great work

What You'll Do

  • Help customers and technicians identify and order the right parts
  • Maintain accurate inventory records, stock levels, and order tracking
  • Process invoices, returns, warranties, and core charges
  • Receive and organize incoming shipments
  • Price and label parts accurately
  • Keep the counter and storage areas clean and organized
  • Communicate with vendors, suppliers, and the service department

What You Bring

  • Previous parts counter experience
  • Ford dealership or Ford OEM parts experience strongly preferred
  • Strong knowledge of parts, terminology, and parts diagrams
  • Excellent communication and customer service skills
  • Detail-oriented, organized, and able to multitask
  • Proficiency with parts management software and basic computer skills
  • Valid driver's license with a clean driving record

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