Operations & Firm Administration Internship

Operations & Firm Administration Internship - Gould Killian CPA Group

Location: In-person at one of our three offices in  Asheville, NC, Hendersonville, NC or Brevard, NC

Position Type: Part-Time (at least 30 hours/week) or Full-Time (40 hours/week) Seasonal, with option to extend

Compensation: $18 – $20/ hour

Position Overview:

Gould Killian CPA Group is seeking a detail-oriented and motivated Operations & Firm Administration Intern to join our team this Tax Season. This role is ideal for students and entry-level accounting professionals interested in gaining hands-on experience in a professional accounting firm environment. The intern will be involved in various aspects of firm operations, client services, and administrative support. 

Job Duties:

Client Records Management

• Organize and scan client documents for individual tax returns as part of the preparation process, ensuring accuracy and confidentiality
• Scan and route client documents to the appropriate physical or digital location in collaboration with the Client Success Manager
• Assist with archive and workflow projects as needed

Client Services – Support Administrative Staff

• Provide support to admin staff during deadlines by greeting clients, helping with certified mailings, and  Post Office runs
• Provide client support (greeting, phone calls, mail.) as a backup to other admin staff
• Interact with clients professionally, whether in-person, by phone, or in writing, to address their needs and inquiries.

Electronic Filing

• Participate in the extension process for individual and business tax returns
• Participate in the electronic filing process

Skills & Abilities: 

• Working knowledge of Microsoft Office Suite
• Ability and desire to learn Gould Killian’s procedures and software
• Excellent communication skills, including  in-person, phone, and written communications
• A positive attitude, strong work ethic, and high energy

What you can expect from us:

• Receive comprehensive training on new software and firm-specific procedures
• Ongoing support and guidance from experienced professionals
• Opportunities to develop and refine skills that are essential for a career in business administration and operations