Automotive Service Director / Manager

Gossett Motors
1900 Covington Pike, Memphis, TN
Full Time

Service Director / Manager For Multi-Line Dealership

A large Dealer Group in the Memphis market is seeking a talented Service Professional with the ambition and aptitude to become part of our group. We are searching for an experienced Service Director / Manager and will provide the tools to succeed in a fast-paced work environment. We will offer the selected candidate a very aggressive compensation plan.

JOB SUMMARY

We are currently seeking a experienced Service Director / Manager to join our Memphis team and are offering an extremely competitive compensation plan for the selected candidate.

An automotive Service Director / Manager must be prepared to interact on a professional level with customers and employees in a manner that builds relationships while solving problems. The candidate should demonstrate excellent knowledge about servicing vehicles, prior experience as an automotive service technician is extremely valuable. The candidate must have the ability to lead and develop a team.

Our Benefits:

Professional training
Team-oriented environment
Advancement opportunities
Paid training
Paid vacation
401k (company match)
Medical Insurance
Dental Insurance
Vision Insurance
Life and Disability Coverage
Employee car purchase program
Wellness program
On-site mobile health clinic

RESPONSIBILITIES:

Required to maintain the profitability of a department while controlling expenses and maintaining customer satisfaction.
Required to understand and keep abreast of all federal, state and local regulations that affect their operations.
Required to understand and keep abreast of all federal, state and local regulations that affect their operations.
Interacting with and managing a staff of technicians
Leading our service management & reconditioning activities
Interacting with external vendors
Fulfilling all service activities needed to meet or exceed operating plan goals
Effective vehicle production and inventory control
Managing technician productivity
This is a hands-on, working position

REQUIREMENTS:

Strong communication skills to deal with customers, employees and vendors.
Valid driver's license with clean driving record.
At least 2 years of automotive management and automotive customer service experience
Experience with implementing structured business processes
A hard-working can-do attitude
Excellent interpersonal and management skills

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This employer may use artificial intelligence (“AI”) to assist in evaluating candidates and making hiring decisions. To the extent the employer is using AI, it will be used to consider the candidate’s fitness for a position. The AI used to assist in evaluating candidates and making hiring decisions will review a candidate’s profile for employer-identified characteristics. The employer is not replacing human decision-making with AI and humans will be reviewing and ultimately making decisions relating to a candidate’s application. As a candidate, you acknowledge and consent to the use of AI by employer in this manner.

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Gossett Motors