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Express Lane Service Advisor

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Express Lane Service Advisor

Chrysler Jeep Dodge Ram Dealership
Now Hiring: Masters of Multitasking & Customer-Charm Wizards

About the Role

Do you thrive in fast-paced environments? Do you enjoy the smell of motor oil in the morning? Do you have the rare ability to smile while explaining why a customer really does need that air filter. If so, welcome to the Express Lane, the pit stop where routine maintenance meets controlled chaos.

We’re looking for a Service Advisor who can keep things moving smoothly, keep customers happy, and avoid being run over by overly-enthusiastic drivers entering the lane.

What You'll Do

  • Greet customers with the confidence of someone who knows exactly where the air filter lives

  • Decode vague customer descriptions like “It’s making a thingy noise”

  • Write repair orders with accuracy, speed

  • Communicate with technicians without yelling 

  • Up-sell maintenance services politely—not like a used-car infomercial

  • Keep customers updated so they don’t peek around corners 

  • Maintain an above-average caffeine level to survive the morning rush

Qualifications

  • Previous service advisor experience is great, but if you’ve survived retail, fast food, or toddlers—you're halfway there

  • Excellent communication skills 

  • Ability to multitask while remaining calm and pretending you’re not multitasking

  • Basic understanding of vehicle maintenance 

  • Computer skills—yes, clicking really fast counts

  • Valid driver’s license and the ability to park straighter than most customers

What We Offer

  • Competitive pay + bonuses for being awesome

  • Health, dental, and vision (we care about your well-being 

  • Paid time off for when you need a break from oil changes and humanity

  • Employee discounts on parts, service, and maybe even that Jeep you’ve been eyeballing

  • A team that supports you, laughs with you, and occasionally steals your pens

Schedule

  • Full-time, weekends will be required

  • A fast-paced Express Lane environment where time moves 2x faster than normal

 

 

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I certify that answers given herein are true, accurate, and complete to the best of my knowledge. I authorize investigation into all statements I have made on this Form as may be necessary for reaching an employment decision. In the event I am employed, I understand that any false or misleading information I knowingly provided herein or in subsequent interviews may result in discharge and/or legal action. I understand that this Career History Form is not the sole basis from which a hiring decision has been made, and understand that this Form will be used in conjunction with a series of interviews and assessments to determine my suitability for the role to which I am applying.

AI Usage Notice


This employer may use artificial intelligence (“AI”) to assist in evaluating candidates and making hiring decisions. To the extent the employer is using AI, it will be used to consider the candidate’s fitness for a position. The AI used to assist in evaluating candidates and making hiring decisions will review a candidate’s profile for employer-identified characteristics. The employer is not replacing human decision-making with AI and humans will be reviewing and ultimately making decisions relating to a candidate’s application. As a candidate, you acknowledge and consent to the use of AI by employer in this manner.

By submitting my application, I consent to the collection, storage, and processing of my personal data for the purposes of evaluating my candidacy for employment.

Gossett Chrysler Jeep Dodge Ram Fiat