Senior Master Technician

We are seeking a Senior Master Technician who is Ford-certified to join our team! This individual will be responsible for performing a variety of mechanical services on vehicles, diagnosing and repairing complex mechanical issues, and providing exceptional customer service to our clients. The ideal candidate will have a strong background in the automotive industry and a passion for delivering top-quality workmanship.

Welcome to Gilland Ford, a family-owned Ford dealership committed to serving our community with honesty and integrity. As a proud family-owned Ford dealership, we are dedicated to providing top-notch service to our customers and their vehicles.  Our Ford certified technicians are experts in Ford maintenance and repairs, and they use the latest tools and techniques to ensure your vehicle runs at its best.  We believe in treating every customer like family, offering personalized care and transparent communication throughout the service process. Whether you need routine maintenance or more extensive repairs, you can trust the Gilland Ford service department to keep your vehicle in peak condition.  Thank you for choosing Gilland Ford for all of your service needs.  We look forward to serving you!

Benefits:

• Health, Medical and Dental

• 401K Plan

• Paid time off and vacation

• Growth opportunities

• Employee vehicle purchase plans

• Family owned and operated

• Long term job security

Responsibilities:

• Perform a wide range of mechanical services on various vehicles in a timely and efficient manner.

• Diagnose and repair complex mechanical issues using diagnostic tools and equipment.

• Provide accurate and detailed reports of repairs and services performed.

• Ensure all work is completed to the highest standards and follows manufacturer specifications.

• Continually maintain and update technical knowledge and skills through training and certifications.

• Communicate effectively with customers to explain repairs and services and address any concerns or questions.

• Collaborate with the service team to maintain a clean and organized work area.

• Adhere to all safety protocols and regulations.

Requirements:

• High school diploma or equivalent.

• Ford Certification 

• Previous experience at a Ford dealership 

• Minimum of 5 years of experience as an Automotive Technician, with a Master Technician certification preferred.

• Thorough knowledge of automotive systems, mechanics, and components.

• Strong diagnostic and problem-solving skills.

• Proficient with diagnostic tools and equipment.

• Excellent communication and customer service skills.

• Ability to work efficiently and independently in a fast-paced environment.

• Valid driver's license and clean driving record.

• Ability to lift up to 50 pounds and stand for extended periods of time.

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.