Service Manager GM Experience Preferred

What We’re Looking For

Ghent Motors is looking for a Service Manager to join our team. If you are tired of where you work and want to work in a clean and safe environment, come and see what we have to offer!

About Us

At Ghent Motors, we strive to make every Guest a Guest for life.  Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated.  Every employee at Ghent Motors is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.  

WHAT WE OFFER

• Medical and Dental
• 401K Plan
• Competitive wages
• Paid time off and vacation
• Growth opportunities

RESPONSIBILITIES

• Ensure customers receive prompt, courteous, and effective service
• Serve as a liaison between technicians and customers
• Take ownership of customers’ experience by carrying out additional assignments, enabling the dealership to leave a positive impression with the customer
• Manage and hire technicians and service advisors
• Interview and make new hires
• Distribute work between technicians
• Prioritize required services
• Ensure customers have a positive dealership experience
• Provide concierge support for all owner inquiries, whether via phone or in person, to ensure the customer does not get mishandled
• Spend quality time building relationships with the customers

QUALIFICATIONS

• Technical automotive knowledge
• General Motors experience is helpful. 
• Dealertrack experience helpful.
• Detailed Oriented 
• Dependable
• Guest friendly temperament 
• Passionate 
• Goal Driven
• Demonstrated ability to manage others
• Organized and friendly personality
• Dealership experience preferred
• Strong focus on providing excellent customer service
• High school diploma or higher education
• Clean driving record & valid driver's license

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.