IT Manager

Germain Lexus Of Naples
13491 Tamiami Trail N, Naples, FL
Full Time

Germain Lexus of Naples

IT Manager

Naples, FL

At Germain, our mission is to attract, develop and retain exceptional people to deliver an outstanding experience that creates loyalty beyond reason, one customer at a time.

As a Technologist, you will own day-to-day onsite IT support for Lexus of Naples’ new 100,000+ square-foot facility. Provide dedicated coverage that supplements existing IT Manager’s market responsibilities, keeps employees productive, and ensures facility technology is ready for business.

While onboarding, the IT Manager will assist with device provisioning and deployment ahead of the February facility opening. After launch, this person will serve as the dealership’s first line of IT support, resolving routine issues and coordinating additional help from Germain IT and vendors.

Responsibilities:

Onsite support: Troubleshoot computers, printers, peripherals, Microsoft applications, and employee access issues. Prioritize business-critical problems and follow issues through resolution.
Endpoint management: Provision, deploy, and maintain Windows devices using Microsoft Intune. Support Microsoft Entra ID account and authentication needs within assigned permissions.
Facility technology: Manage and support TVs, digital displays, meeting-room equipment, and other technology throughout the dealership.
Basic network troubleshooting: Check connectivity, physical connections, and equipment status. Serve as onsite hands for Germain IT when advanced troubleshooting is needed.
Employee readiness: Coordinate equipment, applications, and access for onboarding, role changes, and offboarding.
Coordination and documentation: Maintain equipment inventories, support records, and escalation contacts. Keep Store Management and Germain IT informed of issues, priorities, and technology needs.

Requirements:

Hands-on experience supporting Windows, Microsoft 365, printers, and business peripherals.
Working knowledge of Microsoft Intune and Microsoft Entra ID.
Experience provisioning and deploying multiple devices.
Basic wired and wireless networking knowledge; advanced network engineering is not required.
Strong troubleshooting, communication, organization, and customer service skills.
Ability to work independently onsite and collaborate with remote technicians.
Automotive dealership or dealership management system experience is a plus, not required.

Germain Offers:

Comprehensive Coverage & Health, Dental and Vision Insurance
401(k) Savings Plan with Employer Match
Paid Vacation/Company Holidays
Competitive Wage Plans
Ongoing Professional Development and Internal Promotions
Company Outings and Activities
Employee Discounts

Whether you’re an industry veteran or looking to begin your career in the exciting, fast-paced world of automotive retail, we’ll provide you with the tools, training, and opportunities to help you succeed.

For immediate consideration, visit us at GermainCareers.com.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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Germain Lexus Of Naples