Experienced Ford Service Advisor

Germain Ford of Beavercreek
2356 Heller Dr., Beavercreek, OH
Full Time

Germain Ford of Beavercreek

Experienced Ford Service Advisor

Beavercreek, OH

Up to $4000 Sign-on Bonus
Earning potential of up to $150,000

At Germain, our mission is to attract, develop and retain exceptional people to deliver an outstanding experience that creates loyalty beyond reason, one customer at a time.

As an Automotive Service Advisor, you will own the customer experience in the service lane and are the first point of contact for the client as it relates to their vehicle status, repairs and diagnostics. Well-versed in product offerings, inventory needs, technician scheduling and customer service.

Responsibilities:

Answer service calls, set and confirm appointments
Write repair orders
Act as a liaison between the technician and customer
Assist your client through the service process.
Collaborate with various team members for loaner availability, proper warranty processing and disclosure

Qualifications:

Previous Ford Service Advisor experience preferred
Proven track record of excellent CSI scores
Strong sales performance and customer retention
Excellent communication and relationship-building skills
Outstanding organizational and follow-up skills
A positive attitude and strong work ethic
Clean driving record

Germain Offers:

Comprehensive Coverage & Health, Dental and Vision Insurance
401(k) Savings Plan with Employer Match
Paid Vacation/Company Holidays
Competitive Wage Plans
Ongoing Professional Development and Internal Promotions
Company Outings and Activities
Employee Discounts

Whether you’re an industry veteran or looking to begin your career in the exciting, fast-paced world of automotive retail, we’ll provide you with the tools, training, and opportunities to help you succeed.

For immediate consideration, visit us at GermainCareers.com.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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Germain Ford of Beavercreek