Parts Counter Position

WE OFFER:

• Medical and Dental Insurance
• We believe in promoting from within
• Paid Vacation
• Bonus Plans

Responsibilities

• Informs customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line
• Answers phone calls, providing price quotes and other information
• Pulls and fills orders from stock
• Maintain accurate stock of fast moving items per Manufacture requirements
• Locates out-of-stock parts from outside source and submits an emergency order, if necessary
• Notifies all necessary parties when special ordered parts have been received
• Pulls orders for delivery as needed, making sure all parts are tagged with customer names and job number
• Follows up on back-ordered parts and replenishes assigned inventory daily
• Verifies will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required
• Assists outside sales representatives with their order
• Makes sure all internal requests for parts are billed on service repair order
• Receives payment from retail customers or obtains credit authorization
• Ensures that all charge sales are signed by the customer and that all customers receive their copy of the invoice

Qualifications - Minimum 3 years parts experience required

• Excellent communication and customer service skills, and able to maintain a professional image and demeanor
• Ability to multi-task in a fast paced environment
• Strong Computer & Phone Skills
• Experience preferred but will train the right applicant
• Must be detail oriented with basic automotive parts knowledge
• Must pass drug screen
• Acceptable motor vehicle record required