Automotive Group Sales Scheduling Agent

Automotive Group Sales Scheduling Agent

Join our dynamic automotive team as a Sales Scheduling Agent!  We're looking for a detail-oriented, customer-focused professional to coordinate appointments between our sales team and prospective customers.  If you thrive in a fast-paced environment and love keeping things running smoothly, this role is for you.

Key Responsibilities:

• Schedule and confirm sales appointments for multiple dealership locations
• Coordinate with sales representatives to ensure availability and preparedness
• Manage incoming calls, emails, and online inquiries with professionalism and efficiency
• Maintain accurate records of customer interactions and appointment details
• Follow up with potential customers to reschedule missed appointments or gather feedback
• Support the sales team with administrative tasks as needed

Qualifications:

• High school diploma or equivalent; associate degree preferred
• Previous experience in scheduling, customer service, or automotive sales support is a plus
• Excellent communication and organizational skills
• Proficiency with scheduling software and CRM systems
• Ability to multi-task and remain calm under pressure

Why Join Us:

• Competitive pay 
• Medical, Dental, Vision, Supplemental Benefits
• 401k & Roth w/ company match
• Employee Assistance Program
• Employee pricing
• Supportive team environment
• opportunities for growth within the automotive group
• Be a part of a company that values customer satisfaction and employee success