Internet Sales Consultant

Full job description

Are you tired of your job and want a career? Come Join the #1 Dealer Group at Gary Yeomans Ford in Knoxville, TN- We will train the right people, you must bring a Team-oriented drive, attitude, work ethic, and positive mind. If you have a skill set to talk to people, we want to visit with you. Come join Gary Yeomans Ford, a family-based dealership that will put your career on track.

Position Overview:
The Internet Sales Consultant will play a key role in responding to online inquiries, assisting customers with vehicle selections, and helping to facilitate a seamless car-buying experience. This is a fast-paced, high-energy position that requires someone with strong customer service skills and the ability to effectively manage multiple tasks while delivering exceptional service to our online customers.

Key Responsibilities:

• Respond promptly to online leads, emails, and chat inquiries from prospective customers.
• Assist customers in finding the right vehicle by providing detailed information about available models, features, pricing, and financing options.
• Schedule appointments, test drives, and follow up with customers to ensure a smooth sales process.
• Work closely with the sales team to ensure customers' needs are met, providing a seamless transition from the online inquiry to the in-dealer experience.
• Maintain accurate records in the CRM system and follow up with leads in a timely manner.
• Demonstrate strong product knowledge, particularly the Ford lineup, to address customer questions and help them make informed decisions.
• Provide excellent customer service and go the extra mile to ensure a positive online car-buying experience.

Qualifications:

• Sales Experience Required: Proven experience in sales, preferably in an automotive or internet sales environment.
• Strong Customer Service Skills: Ability to build rapport, listen to customer needs, and provide top-tier service.
• Ability to Work in a Fast-Paced Environment: Ability to handle multiple inquiries and tasks effectively without sacrificing attention to detail.
• Tech-Savvy: Proficiency with digital communication tools and CRM software.
• Team Player: Willingness to collaborate with the sales team and work together to meet sales goals.
• High School Diploma or Equivalent required; further education is a plus.

Compensation & Benefits:

• Competitive Weekly Salary plus Commission – Our internet earners make over $150K a year.
• Monthly Bonus Incentives
• Health insurance and 401(k) with company match.
• Opportunities for career growth and advancement within the company.
• 2 week Paid training.

Job Type: Full-time

Pay: $55,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Monday to Friday
• Weekends as needed

Supplemental Pay:

• Commission pay
• Monthly bonus