Service BDC/Advisor

This role requires a Service BDC/Advisor at Gallery Ford of Pekin LLC in Pekin, IL. The responsibilities include basics Service Advisor tasks, along with calling previous day repairs to follow up on the quality of service. Additional duties involve scheduling special order parts, recalls, setting up pick-up and deliveries, and mobile service. This role requires multitasking and scheduling according to shop capacity.

• Health Insurance
• Competitive Pay
• Flexible Working Hours
• PTO & Sick Leave

Responsibilities:

• Follow up on previous day repairs for quality of service
• Schedule special order parts and managing recalls
• Coordinate pick-up and deliveries
• Manage mobile service
• Multitask efficiently
• Schedule appointments according to shop capacity

Requirements:

• Prior experience as a Service Advisor preferred
• Excellent communication skills
• Strong organizational abilities
• Ability to multitask
• Knowledge of automotive service processes 

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.