Automotive Service Advisor

900 Eighth St W, Cincinnati, OH
Full Time

Join the Team at Fuller Ford!


Fuller Ford is looking for a motivated and customer-focused Automotive Service Advisor to join our Service department. If you enjoy working with people, have a passion for the automotive industry, and thrive in a fast-paced environment, we want to hear from you.

 

Key Responsibilities:

  • Greet customers promptly and professionally
  • Listen to customer concerns and accurately document service needs
  • Provide clear explanations of recommended services and repairs
  • Prepare estimates and obtain customer approvals
  • Coordinate with technicians to ensure timely and accurate service
  • Keep customers updated on vehicle status throughout the service process
  • Handle billing, invoicing, and follow-up communication
  • Maintain strong relationships to encourage repeat business

 

Qualifications:

  • Strong communication and interpersonal skills
  • Ability to multitask and stay organized in a busy environment
  • Basic knowledge of automotive systems and repairs
  • Proficiency with computer systems and service software
  • Valid driver’s license

 

What We Offer:

  • Competitive pay 
  • Health, dental, and vision benefits
  • Paid time off and holidays
  • 401k with 25% match, 50% match after 10 years (Up to Federal Limit)
  • Ongoing training and career development
  • Supportive team environment

 

Why Fuller Ford?
At Fuller Ford, we pride ourselves on delivering exceptional customer service and building long-term relationships. You’ll be part of a team that values professionalism, teamwork, and growth.

 

Apply Today!

 

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