Service BDC

Friendly Honda
1143 Dutchess Turnpike, Poughkeepsie, NY
Full Time
$40,000 – $50,000 a year

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Our service department is growing and we are in need of personnel to handle customer inquiries and appointments.

If you want to work in the Automotive Service Industry, then Friendly Honda would like to speak with you!

WE OFFER:

$40,000.00 to $50,000.00 plus annual income potential
Monthly performance bonuses
Uniforms supplied
Paid vacation
Paid sick time
401K
Health and dental insurance

RESPONSIBILITIES:

Handle all phone appointments
Work with internet leads accordingly to set an appointment for a proper service appointment
Deliver inquiries/messages intended for other service personnel and departments promptly
Speak directly with customer to assist with all inquiries and issues
Administer rental coordination for customers while cars are in service

REQUIREMENTS:

Good verbal and written communication skills
Self-motivation
Proficiency with Microsoft Word, Excel, and Outlook
Drive to succeed customer expectations
Excellent organizational skills

Auto, Auto Service, Customer Care, Customer Service, Customer Service Representative, Customer Service Rep, Business Development Manager, BDC, Internet Agent

At Friendly Honda we value a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin, physical or mental disability, sexual orientation, or any other basis protected by federal, state or local laws.

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Why do you think this position is a good fit for you?

Have you ever pled guilty or “no contest” to a crime or been convicted of a crime? Yes or No

If Yes, please give date and details of each conviction: NOTE: Answering “yes” to the above question does not constitute an automatic bar to employment. The Company will consider the nature of the crime, its seriousness, the substantial relation to the position’s functions and qualifications, the number of occurrences, the applicant’s age at the time of the crime, the time elapsed since the crime, the applicant’s entire work and educational history, employment references and recommendations, and the business necessity of any exclusion when required by state, local, or federal law.

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I certify that answers given herein are true, accurate, and complete to the best of my knowledge. I authorize investigation into all statements I have made on this Form as may be necessary for reaching an employment decision. In the event I am employed, I understand that any false or misleading information I knowingly provided herein or in subsequent interviews may result in discharge and/or legal action. I understand that this Career History Form is not the sole basis from which a hiring decision has been made, and understand that this Form will be used in conjunction with a series of interviews and assessments to determine my suitability for the role to which I am applying.

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AI Usage Notice

This employer may use artificial intelligence (“AI”) to assist in evaluating candidates and making hiring decisions. To the extent the employer is using AI, it will be used to consider the candidate’s fitness for a position. The AI used to assist in evaluating candidates and making hiring decisions will review a candidate’s profile for employer-identified characteristics. The employer is not replacing human decision-making with AI and humans will be reviewing and ultimately making decisions relating to a candidate’s application. As a candidate, you acknowledge and consent to the use of AI by employer in this manner.

By submitting my application, I consent to the collection, storage, and processing of my personal data for the purposes of evaluating my candidacy for employment.

Friendly Honda