Receptionist

At Freeland Auto, we are passionate about providing top-tier service and exceptional customer experiences. As a leading automotive dealership/service center in Nashville, we take pride in our commitment to integrity, efficiency, and customer satisfaction. We’re currently seeking an outgoing, friendly and organized Customer Experience Specialist to be the first point of contact for our valued customers.

WE OFFER:

• Medical, Dental, & Vision after 60 days
• Life Insurance
• Long-Term & Short-Term disability
• 401K
• Paid vacation
• Paid Time Off
• Referral Program
• Tuition Reimbursement 

RESPONSIBILITIES:

• Answer dealership group phones and dispatch calls to the appropriate departments.
• Greet prospects and customers with an outgoing, friendly demeanor
• Direct customers to the correct department, notify the appropriate person that a customer is waiting, and introduce the customer to a salesperson
• Work cooperatively with the sales team
• Engage with customers and visitors with an upbeat attitude.
• Communicate with callers and visitors in a professional, friendly, and efficient manner
• Type memos, correspondence, reports, and other documents
• Assist in scheduling and confirming sales appointments

REQUIREMENTS:

• Previous automotive experience preferred, but not required.
• Excellent communication skills.
• Outgoing and positive demeanor.
• Professional presentation.
• Punctual nature and ability to handle schedule flexibility.
• Ability to pass a background check and drug screen.
• A Clean driving record and valid driver’s license.

EEOC STATEMENT:

Freeland Auto is an equal opportunity employer and values diversity at our company.  We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing an inclusive and welcoming work environment for all employees.