Senior Master Technician

Franklin Ford is seeking an experienced and motivated Senior Master Technician to join our growing service team! In this role, you’ll diagnose, repair, and maintain vehicles to the highest standards of quality and performance. We’re looking for a Ford-certified professional with strong technical expertise, exceptional attention to detail, and a genuine commitment to customer satisfaction.

At Franklin Ford, you’ll be part of a dealership that values craftsmanship, integrity, and teamwork. Join a brand that honors the past while driving toward the future — and build your career with a team that supports your success every step of the way.

Benefits

• Competitive pay based on experience and certifications

• Health, medical, and dental insurance

• 401(k) plan

• Paid time off and vacation

• Flexible work schedule

• Employee vehicle purchase program

• Family-owned and operated environment

• Long-term job stability

• Ongoing training and growth opportunities

Responsibilities

• Perform a full range of maintenance and repair services efficiently and accurately

• Diagnose and repair complex mechanical and electrical issues using factory tools and diagnostic equipment

• Ensure all repairs meet manufacturer specifications and quality standards

• Test-drive vehicles and verify all concerns are resolved before delivery

• Provide clear, detailed documentation of work performed on repair orders

• Communicate effectively with Service Advisors and customers regarding needed repairs or recommendations

• Maintain a clean, organized, and safe work area

• Stay current on Ford training, certifications, and technical updates

Qualifications

• High school diploma or equivalent required

• Ford Certification required; Senior Master Technician certification preferred

• Minimum of 5 years of experience as an automotive technician (Ford or Lincoln dealership experience strongly preferred)

• In-depth knowledge of vehicle systems, diagnostics, and repair techniques

• Proficiency with Ford diagnostic tools and service software

• Excellent problem-solving, communication, and customer service skills

• Ability to work efficiently both independently and as part of a team

• Valid driver’s license with a clean driving record

• Physical ability to lift up to 50 lbs and stand for long periods

About Franklin Ford

Franklin Ford is proud to serve our community with honesty, transparency, and dedication. As a family-operated dealership, we value our employees and believe in providing an environment where hard work, skill, and commitment are rewarded. Join us and become part of a team that’s passionate about excellence — both on the job and in the community we serve.

Franklin Ford is an Equal Opportunity Employer. We prohibit discrimination or harassment of any kind based on race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable laws.