MOBILE SERVICE TECHNICIAN & MOBILE SERVICE ADVISOR

Ford of Harvey
3737 Lapalco Blvd, Harvey, LA
Full Time

Knowledge, Skills and Qualities

Knowledge – Write up Repair Orders utilizing tablet/technology & Customer Service Experience/Skills
Skills – Oil change, Belts, Wiper Replacement, Multi-point inspection, Filters
change, Tire Rotation, Fluid Change, Brake Pads, Battery Change
Qualities – Open, Trustworthy, Personable, Neat appearance, Good communicator, Confident, Decisive, Organized, Conflict management, Dependable, Adaptable, Thorough

Become the face of our Ford brand and our service experience with Ford Mobile Service. We are building something new and developing trusting relationships. Join our team as we take our service lane out into the community.

We are looking for a self-motivated automotive technician who is personable, dependable and trustworthy. You will help us create and deliver light automotive services directly to customers. You will manage your day in the community traveling to appointments, performing services like recall replacements and oil changes. Top notch training is provided, customer experience and/or hospitality experience desired

Job Description

As a Mobile Service Technician, you will:

Organize and prepare for the day’s appointments
Engage with many different customers each day and represent our dealership and Ford Motor Company
Apply hospitality skills by warmly greeting and engaging with customers
Consult with the customer on work to be performed
Perform a multi-point inspection
Perform the work needed in a clean and efficient manner
Commit to a leave-no-trace clean up
Be a part of an amazing, cutting-edge team working to revolutionize the way we
deliver our service experience!

Benefits Include:

Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization. Our team members also enjoy a comprehensive benefits program including:

Salary and commission packages above local and industry levels
Medical, Dental and Vision Insurance
401(k) availability
Employee discounts on vehicle purchases, parts and service
Paid-time-off
We also offer a group of supplemental benefit plans including, short-term disability, long-term disability, supplemental life insurance
Opportunities for internal career advancement

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AI Usage Notice

This employer may use artificial intelligence (“AI”) to assist in evaluating candidates and making hiring decisions. To the extent the employer is using AI, it will be used to consider the candidate’s fitness for a position. The AI used to assist in evaluating candidates and making hiring decisions will review a candidate’s profile for employer-identified characteristics. The employer is not replacing human decision-making with AI and humans will be reviewing and ultimately making decisions relating to a candidate’s application. As a candidate, you acknowledge and consent to the use of AI by employer in this manner.

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Ford of Harvey