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Car Dealership Service BDC Rep

Flatirons Subaru
Boulder, CO
Full Time

or

The Service BDC (Business Development Center) position has a career path to Service Consultant (estimated $80K/year)!

About Us

Flatirons Imports is family owned and operated and is part of the same family doing business in Boulder since 1954. We were voted "Best Car Dealer" by the Boulder Daily Camera readers 10 out of the last 12 years and carry an A+ rating with the Better Business Bureau. We have a team of dedicated, tenured sales consultant and some of the best technicians who truly care about our customers. If you want to be a part of a growing team, welcome you to apply. 

This position is full time (40 hours a week) and is not seasonal. 

Schedule: 4 Weekdays (From 9:30am to 6:00pm) & Saturday (From 8:00am to 5:00pm) Sundays Off

Starting Pay $18.00/hr.

Responsibilities
  • Answer customer calls and establish follows-up with sales appointments.
  • Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.
  • Provide customers with initial product information and direct them to the appropriate dealership resources.
  • Follow up with leads that are not ready to make an appointment or no-show.
  • Participate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership management.
  • Utilize CRM tracking system daily

Benefits

  • 401(K) Plan
  • Medical Plan
  • Dental Plan
  • Opportunities for advancement
  • Partners in the community
  • Paid Vacation
  • Sick Days
 
Qualifications
  • At least one previous role based in customer service experience
  • Excellent teammate with collaborative attitude and eagerness to improve
  • Prompt and courteous demeanor
  • Positive and hardworking personality
  • Strong computer skills
  • Valid driver’s license
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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Flatirons Subaru