Parts Counterperson

About Us

Flatirons Imports is a family-owned and operated business, part of the same family that has been doing business in Boulder since 1954. We have an A+ rating with the Better Business Bureau. We have a team of dedicated, tenured sales, service, and parts consultants who genuinely care about our customers. If you want to be a part of a growing team, we welcome you to apply!

Benefits

• 401(K) Plan
• Medical Plan
• Dental Plan
• Opportunities for advancement
• Partners in the community
• Paid Vacation
• PTO/Sick Days

• Oversee the parts sales process from start to finish.
• Communicate with staff and customers in a friendly and professional manner.
• Converse effectively and efficiently regarding the customer's part status.
• Read and understand the parts catalog when looking up and speaking to specific parts.
• Answer phone calls, provide price quotes, and provide other information to customers.
• Review body shop estimates to verify that the parts ordered are correct and all pricing is in line with the estimate.
• Provide high-level service to both internal and external customers.
• Pull and fill orders from stock, and maintain weekly bin checks to ensure the accuracy of stock.
• Notify the parts manager of out-of-stock parts or shop materials that need immediate attention.
• Locate out-of-stock parts from an outside source and submit an emergency order, if necessary.
• Make sure all internal requests for parts are billed on the service repair order.
• Receive payment from retail customers or obtain credit authorization.

• 1 year parts experince.
• High School Diploma or equivalent and prior auto parts sales experience (preferred)
• Eager to improve in a dynamic work environment
• Strong interpersonal and time management skills
• Ability to read/interpret safety and maintenance documents
• Ability to calculate figures/amounts including: discounts, interest, commissions, proportions, %, area, circumference, and volume
• Valid driver's license and clean driving record