Automotive Service Advisor

Five Star Ford Stone Mountain
3800 HWY 78, Snellville, GA
Full Time

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Attention Automotive Service Advisors!

Five Star Ford Stone Mountain is Hiring Experienced Automotive Service Advisors

We Offer:

Industry Leading Pay
Award Winning Shops
State of the Art Facilities
Bonuses, Incentives and more!

You Must Have:

Minimum 2 Years of Automotive Ford Service Advisor Experience Required.
Excellent customer service and time management skills
Ability to work Saturday’s when required
Experience with Reynolds & Reynolds Preferred
Valid Driver's License and Clean Driving Record

Responsibilities Include:

Greeting customers on service drive and discussing repair needs
Creating work orders and communicating specifics to technicians for repairs
Discussing repair needs and costs with customers to get approvals
Keeping in contact with customers to make sure they are up to date on their repair situation
Ability to juggle Dozens ++ of customers / repairs at one time. Must be able to multi-task and work at a fast pace
Must have clear understanding of vehicle repairs and be able to communicate those repairs clearly and concisely to the customers.
Performing other store duties and functions as directed by management.

Our Benefits Package Includes:

Medical, Dental & Vision Insurance
Life Insurance Plans
Short & Long Term Disability Insurance
401K Plan + Match
Paid time off and vacation
Growth opportunities
Paid Training
Employee vehicle purchase plans
Discounts on products and services
Relocation assistance available for qualified candidates
Bonuses for tenured employment

We are an equal opportunity employer and prohibit discrimination/harassment in regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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AI Usage Notice

This employer may use artificial intelligence (“AI”) to assist in evaluating candidates and making hiring decisions. To the extent the employer is using AI, it will be used to consider the candidate’s fitness for a position. The AI used to assist in evaluating candidates and making hiring decisions will review a candidate’s profile for employer-identified characteristics. The employer is not replacing human decision-making with AI and humans will be reviewing and ultimately making decisions relating to a candidate’s application. As a candidate, you acknowledge and consent to the use of AI by employer in this manner.

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Five Star Ford Stone Mountain