Automotive BDC Representative

Mercedes-Benz of Indianapolis is Hiring a Business Development Center Representative 

Responsibilities Include: 

• Follow up with customers indicating purchasing interest through our website.
• Follow up with prospective customers and return email / voicemail.
• Support online customers by setting appointments.
• Spend time with customers to determine their needs and discusses vehicle options.
• Assign Customers to a Full Time Sales Consultant to complete the sales process 
• Follow up with existing customers to confirm their satisfaction and generate leads and ask for referrals for future business.
• Work with Internet Team to maintain processes and achieve sales objectives 
• This is not a Sales Position but you will be involved in speaking with customers and helping to assign them to the sales department as well as answering questions and guiding them in the sales process

Job Requirements

• Excellent communication skills (email/text/phone)
• Follows the prescribed process
• Detail oriented
• Self-motivated and success driven
• Team player
• College degree preferred
• Ability to manage a team
• 3 years Automotive Sales or BDC Experience is Preferred. 
• Ability to manage a large volume of leads

Our Benefits Include:

• Paid vacation/ PTO - Begin earning up to 10 Days PTO in Year One
• 5 day work week
• Medical, Dental and Vision
• 401k + Match program
• Life Insurance
• Short & Long Term Disability Insurance
• Employee Vehicle Purchase Program
• Long Term Job Security

We are an equal opportunity employer and prohibit discrimination/harassment in regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.