Service Advisor

Findlay Jeep Dodge Ram is seeking an Automotive Service Advisor to join the Findlay family.  We have opened our new Jeep Superstore! If you're passionate about working with people, want to continue your own professional development, and have the desire to be an integral part of a team, come join our family for a rewarding opportunity in automotive retail. Our Service Team sells with a consultative approach and are committed to creating a great experience for our clientele.  Currently part of the retail automotive space? Ready to take your career to the next level? Our competitive pay plans, fantastic scheduling options and team environment set us apart from the rest. No experience is necessary. Candidates with direct experience working as a sales consultant, service writer, finance manager, or BDC manager are encouraged to apply but NO EXPERIENCE IS REQUIRED but experience is preferred. We will train!

Service Advisor responsibilities

• Greeting customers promptly
• Obtaining customer and vehicle information
• Clearly reporting all vehicle symptoms as described by the customer
• Determining and recommending needed maintenance base on age, mileage and history of vehicle
• Prepare a complete and accurate estimate of cost for labor and parts
• Establish follow up time
• Monitor the progress of each vehicle throughout the day, and updating customers frequently
• Verifying that the final invoice reconciles with the work performed on the repair order
• Explaining all completed work and charges to customers

Benefits

• Great working environment
• Paid Training
• Generous incentive and bonus programs
• Paid Vacation & Sick Time
• Medical/ Dental/ Vision insurance plus additional insurance options
• 401K with company match
• Free College Tuition Program
• New Car vehicle Allowance
• Peak Gym Membership Discount
• Reduced pricing on repairs & auto details

Job Requirements

• Self-motivated and able to set achievable goals
• Excellent written and oral communication skills
• A team player focused on providing ethical and exemplary customer service
• Be Coachable and willing to continually develop your customer service skills
• Be skilled in computers, basic software, and internet and ability to learn database management
• Have a valid drivers license with safe driving record
• Pass a criminal background check and drug test