Automotive Service Advisor

Findlay Chevy GMC Bullhead City
2565 Laughlin View Drive, Bullhead City, AZ
Full Time

Findlay is one of the largest & fastest growing automotive groups in Southwest U.S. We're seeking top talent to help grow our business and keep up with the high demand in our service drives.

Our organization enjoys meeting new challenges every day. We are dedicated to addressing the wants, needs and requirements of today’s consumer. We pride ourselves on our commitment to the customer, as well as the communities we serve. We have deep roots in each of our markets and our employees are an extension of our core values every day.

As a Service Advisor, you will own our customer’s experience in the service lane. You are well-versed in product offerings, inventory needs, technician scheduling and customer service. Candidates with experience in retail automotive sales, finance management, business development or the service drive overall -- encouraged to apply!

Benefits:

Great working environment
Paid Training
Generous incentive and bonus programs
Paid Vacations
Medical
Dental and Vision insurance
401K

Responsibilities:

Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave an positive impression with the customer.
Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
Ensures that the daily inventory of technicians' time is consistently sold to service customers.
Distribute work between technicians efficiently

Qualifications:

CDK Experience
Organized and friendly personality
At least one year Dealership experience
Knowledge of dealership drive lane
Demonstrated ability to manage others
Valid in-state driver's license

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Findlay Chevy GMC Bullhead City