Automotive Service Advisor
Las Vegas, NV
Full Time
or

Findlay is one of the largest & fastest growing automotive groups in Southwest U.S. We're seeking top talent to help grow our business and keep up with the high demand in our service drives.

Our organization enjoys meeting new challenges every day. We are dedicated to addressing the wants, needs and requirements of today’s consumer. We pride ourselves on our commitment to the customer, as well as the communities we serve. We have deep roots in each of our markets and our employees are an extension of our core values every day. 

As a Service Advisor, you will own our customer’s experience in the service lane. You are well-versed in product offerings, service needs, technician scheduling and customer service. Candidates with service advisor experience are encouraged to apply --only those candidates with experience will be considered! 

Benefits:

  • Great working environment
  • Paid Training
  • Generous incentive and bonus programs
  • Paid Vacations
  • Medical
  • Dental and Vision insurance
  • 401K

 

Responsibilities:

  • Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
  • Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave an positive impression with the customer.
  • Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
  • Ensures that the daily inventory of technicians' time is consistently filled to service customers.

 

Qualifications:

Must have previous service advisor experience aftermarket experience will be considered.

  • Organized and friendly personality
  • Dealership experience is preferred
  • Knowledge of dealership drive lane
  • Demonstrated ability to manage others
  • Valid in-state driver's license

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